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DISCOVER YOUR EXPERIENCE

A closer look at your next adventure

[NOTICES]

The selected quantity is priced per luggage.

Please make sure to send your booking number, hotel name, and a photo of your luggage via Line business before 10:00 AM on the day of service.

Explore the full experience

For other inquiries:

LINE Business: @320nyxfo(https://lin.ee/qbJLQzl)

WhatsApp: +82 10-8438-5301

Messenger Operating Hours:

Monday to Friday, 09:00 – 18:00 (KST)

On-site Operating Hours at Airports (Daily):

Incheon Airport Terminal 1: 07:00 – 22:00 (KST)

Incheon Airport Terminal 2: 12:00 – 18:00 (KST)

Gimpo Airport: 09:00 – 18:00 (KST)

Enjoy convenient luggage transfers between hotels in major cities.

Your luggage will be securely picked up and delivered to your next destination, allowing you to travel hassle-free.

Available Hotel Transfer Service Areas:

Seoul

Incheon

Gyeonggi-do (some areas)

Busan, Gyeongju, Jeonju, Sokcho, Andong, Daegu (Same-day delivery available)

Q: Is it possible to deliver luggage from a hotel in Seoul to a hotel in Busan, Gyeongju, Jeonju, Sokcho, Andong, Daegu on the same day?

A: Same-day delivery is available. The luggage will be delivered by 8:00 PM (KST) on the same day.

Q: I am planning to deliver luggage from hotel to hotel, but I would like it to be delivered the next day instead of the same day. Is this possible?

A: Yes, it is possible. However, same-day delivery is the default for deliveries within the capital area (Seoul and Incheon). You must contact us after making your reservation to request a change to the delivery date. If no contact is made, the luggage will be delivered the same evening, and we will not be responsible for any issues that arise as a result.

Q: Is Airbnb available?

A: This service is designed for to and from hotel front desks. If you are not staying at a hotel, please send us the following 3 details via Line business app

① Room number (or floor number if no room number available)

② Exact location where the luggage will be left

③ Password for the building’s main entrance (1st floor)

※ If your accommodation has no front desk, delivery will be made to your door. Please note that we are not responsible for any lost items in such cases. By using our service, you agree to these terms.

Q: What are the pick-up and delivery times?

Seoul, Incheon, and parts of Gyeonggi-do (KRW 25,000): Picked up after 10:00 AM and delivered around 4:00 PM.

Delivery from Seoul to hotels in Busan, Gyeongju, Jeonju, Sokcho, Andong, or Daegu (KRW 50,000): Picked up after 10:00 AM and delivered around 8:00 PM.

Delivery from hotels in Busan, Gyeongju, Jeonju, Sokcho, Andong, or Daegu to Seoul, Incheon, or parts of Gyeonggi-do (KRW 50,000): Picked up after 10:00 AM and delivered around 8:00 PM.

YOUR EXPERIENCE, IN DETAIL

Your package at a glance

Cancellation

Free cancellation (48 hours notice)

You'll get a full refund if you cancel at least 48 hour(s) before the activity date (destination local time)

What's included

Luggage pick up and delivery service

Delivery fees

The selected quantity is priced per luggage

Luggage services from hotel to another hotel (within Seoul, Incheon, and certain areas in Gyeonggi-do, Busan)

Busan, Gyeongju, Jeonju, Sokcho, Andong, Daegu area: Same-day delivery available

Not included

Other personal expenses

Confirmation

You'll get confirmation within 24 hours. If you don't receive a confirmation email, contact Moyeo Korea.

Booking changes

[Additional Charge Areas]

No Additional Charges:

Seoul, Incheon, and certain areas of Gyeonggi Province

Additional Charge of 10,000 KRW:

Other areas in Gyeonggi Province: Gwangju, Anseong, Pyeongtaek, Icheon, Yeoju, Yangpyeong, Namyangju, Guri, Hanam, Hwaseong, Paju, Yeoncheon, Dongducheon, Yangju, Uijeongbu, Pocheon, Gapyeong, Seongnam, Suwon, Yongin, Uiwang, Osan Incheon Ganghwa Island

Validity

The voucher is valid only on the specified date (and time if applicable)

Meeting & redemption

[Hotel-to-Hotel Delivery Instructions]

Luggage Storage (Before 10:00 AM on the Reservation Date):

Store your luggage at the designated location (hotel front desk, luggage storage room, or in front of your door) by 10:00 AM.

Ensure to send a photo of the luggage along with your reservation number via KakaoTalk Open Chat or LINE.

KakaoTalk: https://open.kakao.com/o/g74t5dLg

LINE Business: tripeasy2018, @320nyxfo

Important Notice:

If the contact is not made, the luggage pickup may not be processed. Any issues arising from this will be the customer's responsibility.

Delivery Timing:

Within the capital area (Seoul/Incheon/Gyeonggi/Busan): Same-day evening delivery is standard.

Outside the capital area: Delivery will occur the following evening.

🚫 Hotels where luggage delivery is not available:

Please note that luggage delivery is not possible at these hotels below due to internal circumstances

OYO Hostel Myeongdong 5: 43 Toegye-ro 18-gil, Jung District, Seoul

The Stay Classic Hotel Myeongdong: 27 Namdaemun-ro, Jung District, Seoul

Opening hours

Closed on Lunar New Year's Day and Chuseok

How to get there

[Hotel to Hotel Delivery Process]

Luggage Storage (Before 10:00 AM):

Store your luggage at the hotel front desk or designated storage area by 10:00 AM. Take a photo of the luggage or the storage receipt.

Send Confirmation:

Send the luggage photo along with your reservation number via KakaoTalk Open Chat or LINE Business.

Pickup Time:

Luggage pickup will be completed between 10:00 AM and 12:00 PM.

Warehouse Processing:

Luggage will be checked into our logistics warehouse by 1:00 PM.

Delivery Process:

Delivery will start at 5:00 PM. Luggage will be delivered to the hotel front desk or storage area by approximately 8:00 PM.

Emergency Contact:

If the luggage has not been delivered by 10:00 PM, please use the emergency contact for assistance.

GOOD TO KNOW

A little preparation, a better experience

Requirements

Highlights

Enjoy convenient hotel-to-hotel luggage transfer service in major cities.

Your luggage will be securely picked up and delivered directly to your next destination.

This flexible transfer service ensures your belongings arrive safely while you travel hassle-free.

Confirmation

You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Damage Policy

Damage Assessment:

The condition of the luggage will be assessed at the time of pickup, so we recommend taking a photo of your luggage when you drop it off. If the condition of the luggage is not confirmed at the time of pickup, we will not be able to provide compensation for any damage.

Transportation and Safety:

While we make every effort to ensure safe delivery, minor scratches or marks may occur during transportation. We recommend using a suitcase cover for extra protection.

Excess Weight:

Damages caused by excess weight will be considered the customer’s responsibility, and we will not provide compensation.

Non-Impact Damages:

Damage not caused by external impact (e.g., damage to old products, defects such as worn-out wheels or handles) is not eligible for compensation.

Liability and Compensation:

[Lost Items] If the luggage is lost, we will compensate up to 500,000 KRW. (If the responsibility lies with our company)

[Damaged Items] If the luggage is damaged, compensation will be provided based on the extent of the damage, with a maximum of 200,000 KRW.

In accordance with our company standards, we will compensate for luggage parts or provide depreciation-based compensation (regardless of the original purchase price), up to 200,000 won.

🚫 Hotels where luggage delivery is not available

Please note that luggage delivery is not possible at these hotels due to internal circumstances

OYO Hostel Myeongdong 5:

Address: 43 Toegye-ro 18-gil, Jung District, Seoul

The Stay Classic Hotel Myeongdong:

Address: 27 Namdaemun-ro, Jung District, Seoul

Travel date

Please select an experience date

A question before you book?

We can help you understand your options.

Contact Moyeo Korea

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Hotel to Hotel Luggage Delivery Service

Where would you like to save?

An existing trip

Choose your experience

A closer look at your next adventure

[NOTICES]

For other inquiries:

Messenger Operating Hours:

On-site Operating Hours at Airports (Daily):

Enjoy convenient luggage transfers between hotels in major cities.

Available Hotel Transfer Service Areas:

Q: Is it possible to deliver luggage from a hotel in Seoul to a hotel in Busan, Gyeongju, Jeonju, Sokcho, Andong, Daegu on the same day?

Q: I am planning to deliver luggage from hotel to hotel, but I would like it to be delivered the next day instead of the same day. Is this possible?

Q: Is Airbnb available?

Q: What are the pick-up and delivery times?

Your package at a glance

Cancellation

What's included

Not included

Confirmation

Booking changes

Validity

Meeting & redemption

🚫 Hotels where luggage delivery is not available:

Opening hours

How to get there

A little preparation, a better experience

Requirements

A question before you book?