DISCOVER YOUR EXPERIENCE
A closer look at your next adventure
Get rid of your luggage woes and travel around Jeju with ease
YOUR EXPERIENCE, IN DETAIL
Your package at a glance
Choose an option above to see its itinerary, inclusions and terms here.
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Luggage Delivery (Jeju Hotel to Airport)
Cancellation
Free cancellation (72 hours notice)
What's included
What's included
Luggage delivery service
High-security baggage storage equipment
Luggage insurance (up to USD500 per piece)
Confirmation
Confirmation
You'll get confirmation within minutes. If you don't see any confirmation, contact Moyeo Korea.
Cancellation
Cancellation policy
You'll get a full refund if you cancel at least 72 hour(s) before the activity date (destination local time)
Validity
Usage validity
The voucher is valid only on the specified date (and time if applicable)
Voucher
Voucher type
Present your mobile voucher
Meeting & redemption
Pick-up information
Drop off the luggage at hotel before 11:00; and receive the luggage at the appointed time between 15:00-21:00 at below airports or train station
Jeju International Airport(CJU) -3F Domestic Departure, Gate 2
Please check the confirmation letter by LuggAgent (sample)
Drop Off: LuggAgent will wait for 30 minutes. If LuggAgent is unable to contact the customer, LuggAgent has the right to cancel the order and no refund will be made
Pick Up: If the customer fails to pick up the luggage 30 minutes after the selected pick-up time, the customer will be charged USD5 per 15 minutes (via credit card in local currency)
Luggage Delivery (Jeju Airport to Hotel)
Cancellation
Free cancellation (72 hours notice)
What's included
What's included
Luggage delivery service
High-security baggage storage equipment
Luggage insurance (up to USD500 per piece)
Confirmation
Confirmation
You'll get confirmation within minutes. If you don't see any confirmation, contact Moyeo Korea.
Cancellation
Cancellation policy
You'll get a full refund if you cancel at least 72 hour(s) before the activity date (destination local time)
Validity
Usage validity
The voucher is valid only on the specified date (and time if applicable)
Voucher
Voucher type
Present your mobile voucher
Meeting & redemption
Pick-up information
Drop off the luggage at below airports before 15:00; and receive the luggage between 18:00-21:00 at the appointed hotel
Jeju International Airport - 3F Domestic Departure, Gate 2
Meeting & redemption
Meet-up information
Please check the confirmation letter (sample) by LuggAgentLuggAgent
If you don't receive a confirmation email by LuggAgent, please check your Spam folder or contact the operator through the email indicated on your Klook voucher
LuggAgent will wait for 30 minutes. If LuggAgent is unable to contact the customer, LuggAgent has the right to cancel the order and no refund will be made
Luggage Delivery (Between Jeji Hotels)
Cancellation
Free cancellation (72 hours notice)
What's included
What's included
Luggage delivery service
High-security baggage storage equipment
Luggage insurance (up to USD500 per piece)
Confirmation
Confirmation
You'll get confirmation within minutes. If you don't see any confirmation, contact Moyeo Korea.
Cancellation
Cancellation policy
You'll get a full refund if you cancel at least 72 hour(s) before the activity date (destination local time)
Validity
Usage validity
The voucher is valid only on the specified date (and time if applicable)
Voucher
Voucher type
Present your mobile voucher
Meeting & redemption
Pick-up information
Drop off the luggage before 11:00; and receive the luggage between 18:00-21:00 at the appointed location
Jeju - All districts
Meeting & redemption
Meet-up information
Please check the confirmation letter (sample) by LuggAgentLuggAgent
If you don't receive a confirmation email by LuggAgent, please check your Spam folder or contact the operator through the email indicated on your Klook voucher
A little preparation, a better experience
Requirements
Highlights
Serving over 200 cities worldwide, delivering over 300,000 pieces of luggage with a 0% loss rate.
Whether you're staying in a hotel or Airbnb, we ensure your luggage is delivered safely and securely.
With this service, you don't need to rush around the airport looking for a safe storage place for your luggage!
If you arrive in the morning, drop off your stuff at the airport and freely visit fun places like Disneyland!"
Confirmation
You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.
How to use:
Select your delivery route, date, and time to make a reservation for a hands-free travel experience.
You will receive an Order No. via email from LuggAgent within 24 hours.
To ensure the service works smoothly, please add LuggAgent on social (LINE, WhatsApp, WeChat, Facebook, Instagram...). Information will also be in your confirmation email.
Service Process:
Airport to Hotel: Send out luggage at the airport from 9 AM to 6 PM. Retrieve luggage at the hotel before 9 PM, same day.
Hotel to Hotel: Store luggage at the hotel before 11 AM. Retrieve luggage at the hotel before 9 PM, same day.
Hotel to Airport: Store luggage at the hotel before 11 AM. Retrieve luggage at the airport from 3 PM to 9 PM, same day.
Luggage Guideline:
Each bag must weigh 32kg (71lbs) or less.
Each bag’s total length + width must not exceed 180cm (32 inches max per side).
We accept suitcases, cartons, backpacks, strollers, and briefcases.
Please ensure your booked luggage quantity matches your actual luggage. Extra luggage may be refused, and any loss will be the customer’s responsibility.
If your luggage exceeds the limits at check-in, we may refuse it or charge an extra handling fee: $15 per bag for overweight/oversized luggage.
Additional information
Please hand carry your passport, flight documents and other important personal items
For luggage delivery to and from the airport, please refer to the confirmation letter from LuggAgent
For luggage delivery from hotel, you may leave the hotel after taking photos of your luggage and storage receipt. The driver does not necessarily collect your luggage at the time you drop it off at the concierge
If your luggage does not meet legal requirements, it will be refused even if the booking is a success. Customers will bear all losses, legal liabilities, and consequences that occur
Please check your luggage upon pick up. Take a photo if you find something wrong for consultation with our customer service staff. After the luggage is confirmed as received, the service is complete and the operator no longer bears any responsibility
The luggage insurance covers relevant costs incurred by delay, loss, and damage, and does not include luggage handle and wheel damage, accommodations or airfare costs
Present your passport or photo ID to retrieve your luggage.
Insider Tips:
For luggage deliveries from or to the airport, please refer to the confirmation letter sent by LuggAgent
For luggage deliveries from or to hotels, luggage collection and delivery will be handled by the hotel concierge
For luggage deliveries from hotels, please note the drop off time is not the time when the driver collects your luggage, so you can just leave the hotel after taking photos of the luggage and storage receipt
For luggage deliveries to/from Airbnbs, your luggage will be personally collected and delivered on-site
Travel date
Please select a delivery date