DISCOVER YOUR EXPERIENCE
A closer look at your next adventure
NAMANE card is a pre-paid charge card, which allows you to pay anywhere offline as well as for transportation. You can customize your own NAMANE card with a picture of your favorite celebrity or idol. You can even keep the card as a souvenir to remind you of South Korea after your trip. Moreover, you are not required for authentication, so foreigners can easily use it during their trips in South Korea. NAMANE card can be used as a transportation card and as a normal debit card at restaurants and for shopping, so you get the convenience of 2 services in one card. Download NAMANE official app where you can easily check your card balance and transaction history.
Explore the full experience
5 Line Summary
NAMANE Card is a “Prepaid Card” that can be loaded without opening a bank account
Public Transportation + Payment at Online/Brick and Mortar Stores
Design the front of the card however you want
Card is issued without an age requirement
You can load/check card balances through the ‘NAMANE’ APP
YOUR EXPERIENCE, IN DETAIL
Your package at a glance
Cancellation
No cancellation
No cancellations, or refunds can be made
What's included
NAMANE Card exchange voucher (At KIOSK)
Booking changes
The NAMANE card is a Korean card service provided by KB Kookmin Bank. After arriving in Korea, go to a kiosk near you and issue a card.
After purchasing the voucher(QR code), scan the QR at the purchase process at the kiosk and receive the physical copy of the card.
You can register up to 4 cards per account after signing up on the NAMANE app.
For the app services to operate smoothly, your phone model has to have NFC functionality. Download and use of NAMANE apps may be restricted on mobile phones that do not have NFC functionality, such as some Xiaomi phones.
Must have iOS 13.4 / Android Oreo 8.0 (API 26) versions and above to download and use the NAMANE app.
The NAMANE card manual is available in more detail on the official site.
For any technical issues that occur when using the NAMANE kiosk(printing issues, QR scanning issues, etc.), please contact the NAMANE card Customer Service Chat(Happy Talk) or scan the Customer Center QR code on the kiosk screen. When contacting the NAMANE customer service center, let them know that you purchased your card on KLOOK, the location of the kiosk, and the issue occurrence time. Do not exit the chat screen, as it will end your session and please check the customer service operation hours here.
For more information please visit NAMANE website
Confirmation
You'll get confirmation within minutes. If you don't see any confirmation, contact Moyeo Korea.
Validity
The voucher is valid for 100 day(s) from the booking confirmation date. It expires at 00:00 on the last day
Voucher
Present your mobile voucher
Meeting & redemption
An electronic voucher will be sent to your email instantly after booking confirmation
NAMANE Customer Service
Customer Service Hours
Weekday 10:00 - 18:00 (12:30 - 13:30 Lunch)
Saturday 10:00 - 15:00 (12:30 - 13:30 Lunch)
Closed on Sunday
Phone Extension: +82 1588-3073
For KakaoTalk Support, channel name is ‘NAMANE’
How to get there
Redemption Location
📍 LINK
A little preparation, a better experience
Requirements
Highlights
Design your card with your favorite K-pop idol or pictures of your trip
You can check your card balance on the NAMANE card app in real-time
There is no limit on who can use the card, so foreigners and minors can also use it
You can use the card for both transportation services and offline purchases
There are 200 kiosks all over Korea that you can use 24 hours a day. There are kiosks in several downtown Seoul neighborhoods like Myeongdong, Seoul Station, Hongdae, etc. For detailed information and locations for the NAMANE kiosks, check out the NAMANE website
Confirmation
You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Pass eligibility
This activity has no age limit
Additional information
Please note that one child seat is equivalent to one passenger
Service Manual
FAQs
1. I have loaded my card, but when I get on the bus and subway, it says there is no balance.
You can use the Pay Balance by plugging in the IC chip at the offline store to reload your Transit Balance. When you taking public transportation, you can use the Transit Balance by tagging NFC.
2. Is there a stored value limit?
The Pay Balance and Transit Balance of the card are both 500,000 KRW. So, that means you may top up each Balance to 500,000 KRW maximum.
3. What is the expiry date after purchasing QR code through Klook?
Please issue a physical customized card (QR) within 5 years upon purchase from Klook.
4. What kind of company is Namane Card? Can you trust the company?
I-Aurora Co. Ltd, which sells Namane Card, is an electronic financial business registered with the "Prepaid Electronic Payment Method Issuance and Management Business" and issues and manages prepaid cards under the management of the Financial Supervisory Service.
Prepaid payments deposited by customers will be disclosed on the website in accordance with the Financial Supervisory Service's User Fund Protection Guidelines. In addition, the customer's prepaid recharge is guaranteed through payment guarantee insurance.
5. What should I do if I lose my card? What should I do with the money in it?
You can report a lost card through "NAMANE" APP. Details please find in Namane Card Service Manual – “17 Report Lost Card”.
6. I couldn't use the QR I bought because of a kiosk error.
Please report to NAMANE HappyTalk, and the card company can fix it quickly.
Klook Insider
This voucher cannot be used to purchase official artist (idol) IP merchandise
Travel date
Please select a redemption date